Rich Farrell

5 min read

Your Friendly, Neighborhood Value-Added Reseller (VAR)

Who does not enjoy a good ERP implementation from time to time? I do! That was not written in sarcastic font, it was a sincere outburst of joy. You get to travel to distant lands, meet new and interesting people, and crush them with an ERP...

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5 min read

Leadership as a Service – A Secret Sauce to Not Just Fill a Gap, but Thrive!

Leadership as a Service is a red hot topic right now in the business world. I just did a Google search and received 812M hits on “leadership as a...

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3 min read

What to Expect When You are Not Expecting…Ransomware Attacks

One of my favorite Monty Python bits was, “No One Expects the Spanish Inquisition!!” I still giggle thinking about it. I tell you though, although no...

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3 min read

Stress Mess? No Need to Acquiesce!

Ok, all you program managers and teammates out there in blogville: stress is a huge health problem today. The new Marvel villains COVID-19 and...

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3 min read

Whining, Kicking, and Crying to Get Your Way | Why Customer Satisfaction Matters

It may be counter-intuitive, but I believe customer complaints are good for business. Now, need I remind you that no one has ever complained about my...

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3 min read

Change Management is the New Management

Holy Hand Sanitizer Batman! 2020 has turned into a wicked year and it is only a little over a quarter of the way done. COVID-19, market crashes, the...

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5 min read

Alexander, the Business Consultant, and the Terrible, Horrible, No Good, Very Bad COVID Day

I LOVED to read the children’s book, Alexander and the Terrible, Horrible, No Good, Very Bad Day to my son every night. It was my favorite children’s...

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3 min read

Chaos to Access Via Something Called 'Change Management'

Successful change agents find windows of opportunity to drive changes to an environment. They focus on the most vital changes and get them done,...

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3 min read

Innovation Consultant? Is That Like Jumbo Shrimp?

Innovation continues to be a hot topic in the consulting ecosphere. A quick Google search yielded 310 million hits for Innovation Consultant. Large...

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