3 min read
Whining, Kicking, and Crying to Get Your Way | Why Customer Satisfaction Matters
It may be counter-intuitive, but I believe customer complaints are good for business. Now, need I remind you that no one has ever complained about my...
CLEAN Blog
Add subtitle here.
Sign Up Today
Liberty Technology Advisors
5 min read
Train Hard So You’ll Be Hard to Beat
Liberty Technology Advisors: May 20, 2020 12:00:00 AM
Things break. It is just a reality. In IT, we have support teams to handle this but are they prepared. Competition requires us to change things,...
3 min read
Change Management is the New Management
Rich Farrell: May 11, 2020 12:00:00 AM
Holy Hand Sanitizer Batman! 2020 has turned into a wicked year and it is only a little over a quarter of the way done. COVID-19, market crashes, the...
5 min read
Alexander, the Business Consultant, and the Terrible, Horrible, No Good, Very Bad COVID Day
Rich Farrell: Apr 27, 2020 12:00:00 AM
I LOVED to read the children’s book, Alexander and the Terrible, Horrible, No Good, Very Bad Day to my son every night. It was my favorite children’s...
3 min read
The Importance of Leveraging Internal SMEs for Business Process Improvement
Mike Walker: Apr 16, 2020 12:00:00 AM
Prior to being a consultant, I was an SME (subject matter expert) for several companies in various industries primarily in the area of process...
2 min read
Leveraging Technology to Achieve Operational Excellence | Panel Recap
Brad Robinson: Mar 10, 2020 12:00:00 AM
Recently Liberty Technology Advisors President, Joel Schneider, was invited to take part in a discussion panel focused on Leveraging Technology to...
4 min read
Fun Four-Letter Words to Know and Share During Your Next BPR Project
Rich Farrell: Nov 21, 2019 12:00:00 AM
Business Process Reengineering (BPR) brings out the most colorful vocabulary from the participants. We are used to hearing some or all of SpongeBob...
3 min read
IT Roadmaps – The Importance of Having a Path to Follow
Liberty Technology Advisors: Nov 21, 2019 12:00:00 AM
Everyone has heard the term IT roadmap thrown around in the business world but what is it? Is this the new captivating phase? Is it a trend? How...
6 min read
Be Prepared: Elements of an IT Roadmap
Liberty Technology Advisors: Oct 21, 2019 12:00:00 AM
Sometimes navigating an IT map can be quite a bit like being a scout earning your wilderness survival merit badge - it feels like you are in the...
2 min read
Ransomware, Coming to a Health Care Provider Near You
Brad Robinson: Oct 8, 2019 12:00:00 AM
Visiting your local primary care physician or dare I say it, your dentist should be an inherently safe experience. Unfortunately, housing and...