CLEAN Blog

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3 min read

Whining, Kicking, and Crying to Get Your Way | Why Customer Satisfaction Matters

It may be counter-intuitive, but I believe customer complaints are good for business. Now, need I remind you that no one has ever complained about my work. However, I have a very close friend that I work alongside, and he has had a few customer...

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5 min read

Train Hard So You’ll Be Hard to Beat

Things break. It is just a reality. In IT, we have support teams to handle this but are they prepared. Competition requires us to change things,...

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3 min read

Change Management is the New Management

Holy Hand Sanitizer Batman! 2020 has turned into a wicked year and it is only a little over a quarter of the way done. COVID-19, market crashes, the...

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5 min read

Alexander, the Business Consultant, and the Terrible, Horrible, No Good, Very Bad COVID Day

I LOVED to read the children’s book, Alexander and the Terrible, Horrible, No Good, Very Bad Day to my son every night. It was my favorite children’s...

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3 min read

The Importance of Leveraging Internal SMEs for Business Process Improvement

Prior to being a consultant, I was an SME (subject matter expert) for several companies in various industries primarily in the area of process...

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3 min read

Chaos to Access Via Something Called 'Change Management'

Successful change agents find windows of opportunity to drive changes to an environment. They focus on the most vital changes and get them done,...

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3 min read

Innovation Consultant? Is That Like Jumbo Shrimp?

Innovation continues to be a hot topic in the consulting ecosphere. A quick Google search yielded 310 million hits for Innovation Consultant. Large...

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2 min read

Leveraging Technology to Achieve Operational Excellence | Panel Recap

Recently Liberty Technology Advisors President, Joel Schneider, was invited to take part in a discussion panel focused on Leveraging Technology to...

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2 min read

Who Will Your Project Manager Vote For in 2020?

The quiet professionals at Liberty Technology Advisors are conspicuously silent on our political beliefs, affiliations, or opinions. There is enough...

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3 min read

We Thought This Would Be Fun, Boy Were We Wrong: A tale about Government ERP Implementations

ERP implementations are difficult to successfully pull off. Recent reports and studies illustrate that almost half of ERP implementations fail....

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