1 min read
How Can Process Optimization Ensure We are Customer-centric?
“I thought these new processes were supposed to streamline our work. It seems we’re getting more complaints from our customers. Did we redo these processes correctly?”
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1 min read
Doesn’t Our Biggest Competitor Have that ERP Package?
“Look at this list of references from the vendor. These guys have our biggest competitor! This is obviously the ERP package we should go with right?”...
1 min read
What’s The Purpose of an Assessment in ERP Modernization?
“Let’s just use the RFP for our selection/implementation guide. Why do we need to review the processes? Didn’t we do that to create the RFP?” The...
1 min read
The Definition of Insanity and ERP
“The last company I worked for we put together this awesome RFP. I think we should use that as a basis for our RFP and comparison for our ERP...
2 min read
Process Optimization: How to Get Started
My company is doing many good things, but some things I know we can and should do better. ” Does that sound familiar? If so, it’s time to investigate...
1 min read
How Do You Mitigate Risk During an ERP Selection/Implementation?
“I’ve heard half of ERP replacements fail? Are you sure we’re not taking a huge risk for little reward? Now that is a question that should be kept in...
1 min read
Did You Choose Your ERP System Based on Your People?
“The sales manager called today and said we got another new sales person. Wonder why they keep losing their good people” It’s not them, it’s the...
1 min read
How’s That 12-Step ERP Program Working For Ya?
“Their step-by-step program for a successful ERP selection/implementation sure looked great on paper. We already missed the first few deadlines. Do...